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Terms & Conditions

Please read these terms carefully before using SabilData and its digital services.

📄 Last Updated: October 2026

1. Acceptance of Terms

By accessing or using SabilData, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use the platform.

These terms apply to visitors, registered customers, agents and other users of SabilData services.

2. About SabilData

SabilData is a digital services platform designed to provide convenient online services to individuals, agents and businesses.

Services available through the platform may include digital verification services, airtime, data subscriptions and other supported digital services.

3. Account Registration

To use certain SabilData services, you may be required to create an account and provide accurate information.

  • You are responsible for providing accurate registration information.
  • You should keep your login details confidential.
  • You are responsible for activities performed through your account.
  • You should contact support if you believe your account has been accessed without authorization.

4. Wallet and Account Funding

Where wallet funding is available, funds credited to your SabilData account may be used to pay for eligible services available on the platform.

Customers using manual funding must provide the required payment information and proof of payment where requested.

Important:

Customers should not submit false, altered or misleading payment evidence. Any transaction submitted for review may be checked before funds are credited.

5. Digital Services

SabilData may provide access to services such as airtime recharge, data subscriptions, verification services and other digital products.

Service availability, processing time and pricing may vary depending on the service provider, network, API provider or other third-party infrastructure.

6. Verification Services

Where SabilData provides verification services, users must provide information that they are authorized to submit.

Verification results may depend on the availability and accuracy of information supplied by the relevant data source or service provider.

SabilData does not guarantee that every verification request will return a result.

7. Payments and Service Prices

Prices for services are displayed on the platform or otherwise communicated before a transaction where applicable.

SabilData may update service prices when necessary. The applicable price at the time a transaction is processed will apply.

8. Transaction Processing

Some transactions may be processed automatically while others may require additional processing or verification.

Network interruptions, third-party API problems, payment provider issues, maintenance and other technical events may affect processing times.

9. Failed or Pending Transactions

If a transaction is unsuccessful, pending or delayed, customers should allow the platform to complete its processing before submitting another request for the same service.

Where a refund or wallet adjustment is applicable, it may be processed after the transaction has been reviewed and its final status confirmed.

10. Refunds

Refunds are considered according to the status and nature of the transaction.

Customers may be required to provide transaction details when requesting a refund investigation.

A completed service that has already been successfully delivered may not be reversible simply because the customer changes their mind.

11. Prohibited Use

Users must not use SabilData for unlawful, fraudulent or unauthorized activities.

  • Fraudulent transactions.
  • Unauthorized access to another person's account or information.
  • Submission of false or misleading information.
  • Attempts to bypass platform security.
  • Abuse of APIs, automated systems or platform resources.
  • Any activity that violates applicable laws or regulations.

12. Account Suspension

SabilData may restrict, suspend or terminate access to an account where there are reasonable grounds to believe that the account is being used in violation of these terms or for unauthorized or fraudulent activity.

13. Third-Party Services

Some SabilData services may depend on third-party networks, APIs, payment providers or other service providers.

Availability and processing of such services may therefore depend on systems outside the direct control of SabilData.

14. Service Availability

We aim to keep SabilData available and operational, but temporary interruptions may occur because of maintenance, network problems, technical failures or circumstances outside our reasonable control.

15. Privacy and Personal Information

SabilData may collect information required to create accounts, process transactions, provide services, prevent abuse and provide customer support.

Users should only submit personal information where they are authorized to provide it and should review any applicable privacy information provided by SabilData.

16. User Responsibility

You are responsible for ensuring that the information you submit through SabilData is accurate and that you have the necessary authorization to use any information or verification service requested.

17. Changes to These Terms

SabilData may update these Terms & Conditions from time to time to reflect changes to the platform, services or applicable requirements.

Updated terms will be published on this page. Continued use of the platform after an update means that you acknowledge the updated terms.

18. Contact Support

If you have questions about these Terms & Conditions, a transaction or any SabilData service, you can contact our support team.

19. Agreement

By registering for or using SabilData, you acknowledge that you have read and understood these Terms & Conditions and agree to use the platform responsibly.